Quality ManagerApply Now Location: 1800 State Hwy 5S, Amsterdam, New York, United States, 12010-8174; job id: R0000270471
job family: Supply Chain Process & Operations
schedule: Full time
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time.
A role in a Distribution Center means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential Logistics functions. You’ll reach beyond the bounds of your team to partner across the enterprise and find solutions to support the business. Whether it’s through focusing on our regional or upstream distribution centers, import warehouses, or fulfillment and flow centers, you’ll have a chance to positively impact thousands of fellow team members and Target guests worldwide, further differentiating Target from all the rest. There’s so much good work to be done, from Distribution Center Operations, where process and problem-solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.
About the job:
As an Inventory Control & Quality Assurance (ICQA) Leader, you will oversee assigned ICQA responsibilities and supervises a group of ICQA team members in execution of those quality routines, functions, and research. You will be responsible for root causing quality defects within the operation and analyzing the site’s operating methods and procedures to identify gaps in inventory control and total quality. You will lead improvements within bin and location accuracy, order cancels, and other quality indicators identified through process audits. In leading the ICQA department for a distribution site, you will determine the appropriate methods and problem solving tools to use and implements new practices/procedures, inclusive of leading kaizen and continuous improvement events. You will get the opportunity to implement innovative and creative ways to achieve desired results while collaborating across multiple operational departments to drive quality goals and meet inventory control metrics, while fostering an environment in which diverse backgrounds are respected and valued.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
• Four year degree or equivalent experience
• Work independently and in a team environment.
• Ability to work in an environment with frequently changing and competing priorities.
• Ability to navigate web-based ICQA reporting and forms (such as Microsoft Sharepoint/Microsoft Forms/Smartsheet).
• Six-Sigma/Lean Thinking/Quality Management/Continuous Improvement/Process Engineering experience
• Ability to communicate clearly and effectively to a variety of audiences; strong reasoning, and organizational skills
• Strong analytical, operational research, root cause, and problem solving skills
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop team
• Ability to read, interpret, and effectively communicate necessary policies and procedures to others
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.experience our culture