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Analyst FRS Operations

Apply Now Job ID: R0000050074 schedule: Full time Location: Target Corporation India Pvt. Ltd., Bangalore, Karnataka, India, 560045;

Analyst, FRS Operations (29402)

Classification: Exempt

Date: Oct 2019

About us:

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

The Financial and Retail Services (FRS) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, FRS comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on

Beyond our world-class service centers, there are many important challenges to be met in other FRS teams.  Payments and Financial Operations strategically curate and enable payment acceptance for Target, working with internal and external partners to envision and advocate for the future, manage payment expense, proactively prevent fraud and manage the accounting and controls for FRS.  FRS Operations and Product Team plays at the intersections of process and technology, and Service Center Shared Operations (SCSO) which develops comprehensive service delivery strategies for our service centers. FRS Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (REDcard, GiftCard). The Credit Strategy and Compliance team manages the credit card program and related interactions with our bank partner, and includes the Credit Strategy, Credit Risk Underwriting and Compliance functions.

 Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. As an Analyst, FRS Operations you’ll have the opportunity to

Job duties may change at any time due to business needs

Non-Technical Role: JOB Duties

  • Drives Efficiency in System Access area through continuous process improvement
  • Creates roles, request profiles and access strategy to support FRS businesses; specifically enables ease of access for Service Center agents
  • Governance for FRS Applications, ensures that access for FRS businesses complements Target access security objectives
  • Onboard new roles/applications and decommissions roles for FRS applications as necessary
  • Performs Access Grid Governance to ensure that users being provisioned for FRS applications are appropriate
  • Quarterly Access Review Owner or Contact for Enterprise Team, provides the raw user list and C&A Evidence to the ARS team if ARS team is performing review
  • Understands Password Configuration in the Applications, determines if it meets the Target Information Protection Standard Password Configuration Requirements and provides rationale for how risk is managed if it does not meet the standard.
  • Audit Walk-throughs for access controls associated to FRS applications to comply with regulatory requirements such as SOX, SOC1, etc.
  • Owns all applicable documentation related to associated applications for access governance. Develop strong understanding of FRS systems, interfaces and processes
  • Understand and document our risks associated with the application to ensure Target is managing and mitigating risk where appropriate.
  • Surface risks and interdependencies within projects or system changes and work with manager to identify and implement plausible solutions or contingency plans
  • Perform Quality Monitoring Audits on SOC1 and SOX application, Partnering with SA and APS with identify and root cause on non-conformity and mitigate risk
  • Serves as a subject matter expert within the team.
  • Demonstrating a high level of engagement at work by closely interacting with HQ Internal Audit Team, participation in Internal Audit trainings

    About You:

  • Bachelor’s Degree
  • 3 to 5 years work experience in Finance Operations, Information Security and Governance
  • Strong interpersonal and communication skills (verbal and written)
  • Excellent organizational and problem solving skills
  • Proficient in Microsoft Office Suite of applications
  • Superior presentation and interpersonal skills 
  • Functions as an effective member of a team by modeling teamwork and team effectiveness
  • Ability to learn new skills and technologies
  • Ability to work independently and determine approach to work
  • Ability to establish and maintain cross-functional working relationships across the enterprise
  • Strong critical thinking and problem solving skills
  • Ability to manage projects effectively and work in an ambiguous environment

    Technical Role: JOB Duties

  • Understanding the manual processes and identifying automation opportunities.
  • Reviewing requirements and functional specifications and providing feedback to the project team.
  • Participation/input to the requirements finalizing process.
  • Strong knowledge of UFT and Selenium
  • Hands on experience in Quick Test Professional (QTP)/UFT (Object Identification, Object Repository, Data Tables)
  • Exposure on functional Test automation & hybrid, Keyword-driven, Data-driven automation frameworks.
  • Strong experience in VB Scripting and Java.
  • Working knowledge on Agile Methodology.

About You

  • Bachelor’s Degree in Science or Bachelors in Engineering
  • 2-3 years’ experience in retail, Software development or technology operations
  • Strong technical aptitude
  • Superior presentation and interpersonal skills 
  • Functions as an effective member of a team by modeling teamwork and team effectiveness
  • Working knowledge on Java
  • Ability to learn new skills and technologies
  • Effectively organizes and executes a demanding workload
  • Understands the implication work assignments have on one portion of a project 
  • Work independently and as a part of team

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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.

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