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Item Data Process Analyst

Apply Now Location: Tower 02, Manyata Embassy Business Park, Bangalore, India, 560045; job id: R0000329916
job family: Product Content Management
schedule: Full time


Similar Industry Titles and Key Words: Process Analyst, Process Lead, Business Process Specialist, Process Specialist, Catalog Specialist, Process Knowledge Lead

Use your skills, experience and talents to continue building an industry leading Item Center of Excellence.  As the Item Process Analyst (IPA), you’ll take the lead to: 

Develop, advise, and train global best methods and reporting to Item Data Specialists and partner teams.  This includes governance and tracking of Best Method use and reporting of CoE goals related to item setup and maintenance.  The IPA will also be responsible for representing Item CoE in cross-functional process development conversations in partnership with the Item Data Managers.

Key Responsibilities

Process, Project & Data Management

  • Develop global Item CoE Best Methods and Process. Work with partners in Merch Process and the Item CoE leadership group to develop and improve best methods for the global Item CoE.  The Item Process Analyst is expected to be an expert in all Item CoE process and systems, as well as demonstrate expertise in partner teams dependencies and interactions with the CoE. 
  • Trainer for Item CoE Best Methods. Take ownership of new hire and incumbent process training. Train out new best methods or process improvements to the global Item CoE. Direct classroom style learning groups and answer questions related Item CoE process.  Act as ongoing advisor and point of contact for the Item Data Specialists for questions related to best methods and system use. 
  • Develop partnership with Product and Technology Teams. Take the lead in working with product teams for new system testing and implementation. Consult with Item Data Specialists for product enhancement recommendations and work with product teams to prioritize the recommendations. Build connects with technology teams to address day to day technology issues and work on long term fixes for frequent issues. 
  • Develop operational reporting and process. Build reporting based on available data from the CoE workflow SharePoint, data feeds from systems, and inputs from partner teams.  Work with CoE leadership to develop a reporting process for various users (Item Data Specialist, Operational Leads, Item Managers, CoE leadership, and partner teams).  Own and govern the reporting process and content.
  • Partner with CoE leadership on development of global goals and strategy.  Help to determine goal metrics for the global Item CoE and utlize reporting development to govern goal adoption and improvement.  Tie goal development to greater strategy working with Item CoE leadership group.
  • Work with cross-functional partners to advise on CoE process.  Develop in depth knowledge of partner teams and process.  Advise on implications of CoE work to partner teams and act, in conjunction with the Item Data Managers, as process experts in cross-functional groups.  Enable partner focused reporting when necessary to assist in process development.


Education Expectations: 3 year degree or equivalent

Job Related Experience: A minimum of 4 years’ experience

Specific Experience: 

  • Item process experience. 
  • Data analysis & reporting skills
  • Demonstrated expertise in an area of Merchandise Planning/Operations, Buying, Digital Operations, Project Management & Content Management
  • Ability to work with and coordinate cross-functional efforts 
  • Analytical and critical thinking skills
  • Exceptional communication and organizational skills
  • Ability to develop effective partnerships 
  • Demonstrated ability to work on multiple projects at the same time, simultaneously managing working team and partner relationships 
  • Champion One Team attitude


  • Experience with Item attribution, Item tools & systems, master data
  • Possesses operational and technical aptitude and ability to interface with technical teams

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