Lead Specialist Assets Protection Operations

Target Assets Protection- National Investigations Center (NIC)

One of the world’s leading and most recognized brands requires an industry-leading Asset Protection team who ensures the safety and security of our teams, guests, stores, DCs and merchandise. We use preventive techniques to maintain a comfortable, safe and secure environment, whether within our stores, our headquarters or our distribution centers. Here you'll help promote a culture of mindfulness around safety and security while preventing and responding to incidents that fall within our many areas of expertise.

Use your skills, experience, and talents to be a part of this exciting team. As a Lead Specialist in Assets Protection Operation team, you will support and help the team achieve business goals by

• Performing the daily Exception and leads for assigned Target locations
• Reviewing specific transactions that occur at registers using the camera system
• Identifying what occurred in specific transaction
• Ensuring that all identified transactions have been reviewed and completed daily
• Documenting findings and observations; connect the information to identify themes across time, stores and markets
• Communicating regularly with Minneapolis based HQ partners and assigned store partners
• Participate in other special projects that relate to exception based criteria and video review validation
• Processing requests for case support and recognize theft behaviors, patterns, and trends
• Delivering systems feedback to increase efficiencies in support and execution of product
• Developing skill through continuous learning, networking, and taking relevant training
• Strengthening capabilities and drive performance improvements.
• Coaching & training new team members with necessary skills required for exception review.
• Developing insights based on the history data and share out potential areas of opportunities

Requirements:

• 3/4 year degree or 3-5 of work experience in AP exception review role.
• Good work experience in Target’s AP tools like Genetec, Trufusion, and vigilance tools
• Ability to communicate clearly and effectively in all situations
• Ability to work well independently/strong/initiative/problem solving skills
• Ability to multi-task and connect with different team members
• Ability to prioritize workload, manage time independently and meet daily processing deadlines
• Handle secure evidence and process requests with company PCI guidelines
• Maintain confidentiality
• Flexible schedule and curiosity for learning