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Product Ops Manager

Apply Now Location: Target Corporation India Pvt. Ltd., Bangalore, Karnataka, India, 560045; job id: R0000298849
job family: Technology Product Management
schedule: Full time

About us:
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Roundel is Target’s Retail Media Business; an advertising sell-side business built on the principles of first party data, brand safe content environments and proof that our marketing programs drive business results for our clients. We operate with the ethos of trust and transparency and that media works best when it works in everyone’s best interest. At the very root of that, Roundel is focused on building the most valued and differentiated Retail Ad Network in the industry to engage and inspire our guests, drive business growth for our clients and redefine “value” in the industry by building innovative, tech advanced, data focussed solutions and products. We are here to drive a key growth initiative for Target and to lead the industry to a better way of operating within the media marketplace. Bring your passion for this rapidly evolving environment and have a hand in delivering impactful value for this high growth area in Target.

Product Teams at Target are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology, discovery and design work.

As a Products Ops Manager, you will serve as a trusted advisor to the product portfolio by bringing data and insights about our users into conversations and ceremonies.  You will leverage your prior experience to engage multiple levels of product in the creation and implementation of team routines that reflect product thinking and connection to OKRs as well as enable portfolio level intention maps that fuel collaboration across product.  You will be responsible for bringing visibility to dependencies and risks across the portfolio and providing visibility of progress to our Product KPIs through metric visualisation and analysis.  You are accountable for collaborating across our product and operations teams to improve our core competencies around strategic planning, portfolio health, and communication. 

Your core responsibilities include: 

  • Support the portfolio-level road/intention map and the process to keep it up to date and accurate

  • Execute the communication framework for our product portfolio to provide visibility to the progress and KPIs associated to the technical investment (including analysing and preparing data to inform the strategy)

  • Collecting and analysing feedback; leveraging insights to help product teams prioritise changes needed to increase adoption and end user experience

  • Advocating for and supporting best practices in tools, processes, documentation and communication across the product teams and with stakeholders

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.  

About you: 

  • Four-year degree or equivalent experience

  • 4+ years of experience across product, operations, or analytics (or a combination)

  • Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)

  • Ability to self-organize and lead through ambiguity

  • Ability to communicate complex concepts in easy-to-understand terminology across Operations, Product, and Technology 

  • Ability to influence peers and partners to find common ground, push for consistency where possible, facilitate conversations, and navigate competing interests. 

  • Curiosity and passion for problem solving

  • Experience creating and delivering product tools & stakeholder materials

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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.

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