Quality Assurance Analyst, T&C OpsApply Now Location: Target Corporation India Pvt. Ltd., Bangalore, Karnataka, India, 560045; job id: R0000174630
job family: Business Process & Operations
schedule: Full time
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target’s distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact nearly 400,000 people worldwide in our stores, distribution centers and headquarters, you’ll be a strategic partner to both the leaders and the team members who elevate and nurture the Target guest experience. Our dynamic, passionate and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward and professional advancement.
As Quality Assurance Analyst, TII T&C Operations, you ensure the highest quality standards are met for content, trainings, and experiences that go out to over 400,000 team members across the world.
You’ll be responsible for:
·Testing technical functionality and compatibility across multiple browsers, platforms and devices
·Testing content against documented quality standards
·Testing for functionality, user experience and usability
·Testing for accessibility
·Checking for correct spelling and grammar, ensuring consistent application of design choices
·Documenting findings from quality checks in a clear, actionable manner
·Troubleshooting errors and finding root causes of technical issues
·Making content edits (when applicable)
·Completing quality assurance process within designated timeline
·Managing multiple quality assurance requests of varying size, complexity and timeline simultaneously
·Working closely with Minneapolis T&C|D&I Operations team member progress, dependencies, critical errors etc.
·2 years instructional design, content development or quality assurance background
·Experience in the quality assessment of training; print, e-learning, media etc.
·Knowledge of testing disciplines and methodologies
·Strong attention to detail, time management and organizational abilities
·High accountability and follow-through
·Technical curiosity and love of problem solving
·Adobe Creative Suite and O365 experience required
·Elucidat experience preferred
Experience with SCORM and Workday’s Learning Management Systems (LMS) is an advantage
What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.experience our culture