Sr. Digital QA Analyst
Apply Now Location: Target Corporation India Pvt. Ltd., Bangalore, Karnataka, India, 560045; job id: R0000378862job family: Site Merchandising
schedule: Full time
About us:
As a Fortune 50 company with more than 350,000 team members worldwide,
Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of
everyday life. Caring for our communities is woven into who we are, and we invest
in the places we collectively live, work and play. We prioritize relationships, fuel
and develop talent by creating growth opportunities, and succeed as one Target
team. At our core, our purpose is ingrained in who we are, what we value, and how
we work. It’s how we care, grow, and win together.
Right along with Target’s distinctive retail brand, we are constantly improving and
innovating our digital shopping experience. Are you ready to excel in the fast-
changing retail environment? Are you a customer service enthusiast who’s curious
about the guest and can see the shopping journey through their eyes? Then you’ll
have success on the Digital team, whose goal is to offer guests a seamless online
shopping experience across our platforms—including Target.com and the store
network’s fulfillment capabilities. Here, you’ll collaborate to create and implement
digital strategies that enrich the online experience through the right mix of
personalization, simplicity and intuitiveness. Your ideas will support Target in
complementing the beloved in-store shopping interaction with a convenient,
reliable and instantly gratifying digital experience.
As a Sr Digital QA analyst you will have an opportunity to help all guests to find
the right digital products and services that bring them JOY. You will have ownership
to bring value through accuracy, consistency and functionality of digital content
acrossTargetweb, app and other channels. As part of Quality Assurance team, you
will be accountable for creative content validations, reporting and drive issue fixes
from guest perspective, across multiple web browsers, operating systems and
devices (Mobile, Tablet, Desktop). An ideal candidate should be comfortable
working in a creative, fast-paced environment, focused on interpreting the creative
strategy and direction.
About this role:
Cross functional collaboration: Fosters strong stakeholder relationships
across Creative, Producer and Project management teams.
Strategic planning and execution: Drives strategic capability developments
to QA based on business needs and owns end to end QA change
management.
Retail digital acumen: Represent QA to align final creative experience, brand
guidelines / style guides. Partner closely with internal stakeholders to own
SLA, SOP and checklist controls.
Testing: Owns specific business area/s KPIs. Owns on-time delivery of
Category routes validations, Site refresh validations, Live Site validations,
Promotion validations, functional validations, Site placement launch
validations.
Data extraction and reporting: Presents periodic data insights and
strategic recommendations to key stakeholders
Problem solving: Identifies root cause trends and drives upstream
continuous improvement projects by collaborating with stakeholders until
implementation.
Represent QA in War rooms and holds feedback sessions with stakeholders.
Be inclusive to continuously collate team experience and suggest
improvisations to uplift Site experience.
strategic recommendations to key stakeholders
Problem solving: Identifies root cause trends and drives upstream
continuous improvement projects by collaborating with stakeholders until
implementation.
Represent QA in War rooms and holds feedback sessions with stakeholders.
Be inclusive to continuously collate team experience and suggest
improvisations to uplift Site experience.
About you:
Graduation in Engineering / equivalent with relevant experience
4+ years of E-commerce experience in Digital creative content Quality
assurance
Experience in owning business area QA KPIs
Expertise in validating creative pages / components across mobile, tablet
and desktop. Coach new team members.
Experience in working on creative issues / bug tracking tools (JIRA, BugZilla
or equivalent)
Eye for details, experience in driving RCA and structured problem solving
initiatives
Exceptional communication skills
Flexible to represent QA in different time zones / weekend roasters.
Adapt to new business requirements and changes.
Experience in driving automation projects for efficiency gains
Graduation in Engineering / equivalent with relevant experience
4+ years of E-commerce experience in Digital creative content Quality
assurance
Experience in owning business area QA KPIs
Expertise in validating creative pages / components across mobile, tablet
and desktop. Coach new team members.
Experience in working on creative issues / bug tracking tools (JIRA, BugZilla
or equivalent)
Eye for details, experience in driving RCA and structured problem solving
initiatives
Exceptional communication skills
Flexible to represent QA in different time zones / weekend roasters.
Adapt to new business requirements and changes.
Experience in driving automation projects for efficiency gains
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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.
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