About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.

Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams. 

The Operations Design & Excellence Center for Stores (ODECS) in Target In India is positioned to deliver excellence in operations in support of stores strategy focused on guest, operations and team. A role with ODECS means a big opportunity to apply your retail, operations, and process engineering/improvement experience to directly support Target’s long-range plans for sales, efficiency, profitability and capacity. You will be responsible for driving improvements to replenishment, space, fulfillment, and checkout processes in stores by applying best practices and methods, driving innovation, and working horizontally across the enterprise to maximize synergies in operations.

As a Senior Operations Engineer – Operations Design & Excellence you will be responsible for applying process engineering methods like Lean, Six Sigma, PDCA to identify defects and waste in existing store processes. You will create value stream maps, paretos to identify critical points of failure in the process. You will be responsible for applying statistical, optimization and simulation modeling techniques to recommend solutions. You will provide critical inputs to inform long term strategy, deliverables, and milestones. You will need to identify minimum viable solutions, deploy test and measurement strategies, establish feedback mechanisms to continuously iterate upon and improved solutions. You will be required to collect and synthesize information across various teams, apply data and intuition and generate insights that guide decisions. You will be required to collaborate horizontally throughout the organization across different levels and areas of work to drive alignment to shared goals and outcomes.

About You:

• 4-year Bachelor’s degree in engineering, mathematics, computer science or equivalent
• 2-5 years’ experience in retail, operations, supply chain
• Experience with Lean, Six Signa, PDCA
• Familiarity with statistical, optimization and simulation modeling techniques
• Comfortable in ambiguous and rapidly changing work environment
• Strong verbal and written communication
• Ability to drive alignment across stakeholders with divergent points of view