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Sr Product Manager, Gift Registry and Gift List Experiences - Target India

Apply Now Location: Tower 02, Manyata Embassy Business Park, Bangalore, India, 540065; job id: R0000232468
job family: Technology Product Management
schedule: Full time

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life, inclusive of Black, Indigenous, people of color, people with disabilities, non-binary, and low-income guests. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritise relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together. 

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfilment capabilities. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalisation, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience.

Product Teams at Target are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology, discovery and design work.

About this role:

A gift registry or gift list is a particular type of wish list popular in Western countries such as the United States. A registrant (gift receiver) can compile a gift registry or gift list and make it available to anyone who may want to present them with a gift such as family, friends, their community, or even the general public. Gift givers can be certain they are purchasing items the registrant will appreciate when buying from a gift registry or gift list.  After items are purchased in store or online, the registrant is notified, and the item is marked as purchased so no duplicate gifts are purchased.  If its an online purchase the registrant can track the order.

The Gift Registry and Gift List Experiences Product Manager will leverage guest research, quantitative data, and derive insights to set the multi-channel product strategy for the Gift Registry and Gift List portfolio online (Web & Mobile Apps) and in store (Kiosk & Registry Mobile Scanner) which includes baby, wedding, charity, and custom gift registries and other gift lists for holidays, birthdays, and more. Gift Registry and Gift List products facilitate communication between gift givers and gift recipients (or registrants).

You will partner closely with site merchandising, marketing, and store operations teams to grow gift registry and gift list salesYou will work closely with a dedicated UX and technology team to create and execute the product roadmap and a best-in-class gift registry and gift list experience for Target guests.Key to your success will be your ability to identify guest problems and friction points then develop solutions that increase gift registry and gift list creates, optimize onboarding, increase gift registry and gift list value, and increase conversion for both gift registrants and gift givers.

This role is highly entrepreneurial with exposure to all aspects of Target’s business and requires strong drive, a deep curiosity for the business and industry, analytical prowess, critical thinking and thoughtful decision-making, passion for the guest experience, and the ability to inspire and influence others. Also, this role is highly visible and requires knowledge of all aspects of your product and the business with the ability to confidently present updates to Target senior leaders and large audiences regularly.

As a Senior Product Manager, you will work in the product model and will partner to develop a comprehensive product strategy, related roadmap, and set key business objectives (OKRs) for your respective productYou will need to leverage the knowledge of your product, as well as customer feedback and establish other relevant data points to assess value, develop business cases, and prioritize the direction and desired outcomes for your product. You will lead a product and work in unison with engineers, product designers, UX researchers, accessibility consultants, data scientists and business partners to deliver a product.

You will be the “voice of the product” to key stakeholders to ensure that their needs are met, and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritising the backlog to focus on the highest impact work for your team and stakeholders. 

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organisation's direction. You will foster collaboration to achieve your team’s goals within established timelines, leverage resources to overcome unexpected obstacles, and partner with product teams across the organisation to help them achieve their goals as well. 

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you: 

  • Four-year degree or equivalent experience

  • 6+ years of product management experience or equivalent domain experience, preferably with customer facing user-experience product or e-commerce

  • You have a passion for gifting and celebrating!

  • Experience with technology and ability to facilitate communication between business and technology teams 

  • Experience working in an agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas)

  • Experience engaging with customers, interpreting insights, and collaborating with research and design partners to apply findings

  • Demonstrated ability to create a vision, set measures of success, and motivate a product team to achieve outcomes

  • Ability to lead a body of work with cross-functional partners

  • Strong communication skills

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