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Lead Accessibility Consultant

Apply Now Location: 7000 Target Pkwy N, Brooklyn Park, Minnesota, United States, 55445; job id: R0000192078
job family: User Experience & Interface
schedule: Full time

About us:

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

Join a world-class Digital Accessibility, Product Design, Content Design and Research team that is responsible for the human-centered, accessible and inclusive design of our digital experiences. We envision and create inspiring, impactful and well-crafted solutions that serve our guests, team members and business. Our promise is to serve all families through our digital experiences, inclusive of Black, Indigenous, people of color, people with disabilities, non-binary, and low-income guests.

About the job:

As a Lead Accessibility Consultant, you’ll be embedded with a team of developers, designers and product owners and that team is altogether responsible for creating world-class accessible experiences for Target Guests and Target Team Members. This includes the creation of entirely new experiences, as well as improvement to existing ones. You’ll be well-positioned to make an impact as a Lead Accessibility Consultant working on a friendly and high-performing team operating at the heart of Target’s growing digital business.

In this role, you will be involved in the full product development cycle, providing accessibility consultation during the ideation, design, development and testing phases, providing final sign off prior to the experience being launched.  You’ll use your WCAG knowledge to guide your partners in the design and development of innovative and accessible digital experiences.  You’ll do this by experimenting and collaborating, through product discovery and design sprints, with both next-generation ideas and optimizations of current experiences in support of Target’s business strategies.

You’ll bring empathy and guest insights to every business problem. You’ll participate in guest research and leverage data to inform design decisions. You’ll help to define objectives and results with product, design, engineering and business partners.  You’ll push work forward with high standards and an approach that follows the voice of the guest. You’ll collaborate with a multi-disciplinary team of leaders, product designers, content designers, engineers, product managers, data analysts and researchers.

You’ll constructively challenge current thinking across the enterprise, pushing boundaries and driving change that will deliver exceptional user-centric accessible experiences. You’re a storyteller by nature, and you thrive on building relationships. You’re a proactive agent of change with a bias toward action. You’re skilled at influencing partners and working in a matrixed environment.

You’ll be the master of your own destiny in an environment that has strong support for work-life balance. We’ll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a Lead Accessibility Consultant.

Job duties may change at any time due to business needs.

About you:

  • Expert skills in understanding WCAG 2.1 AA and working in an agile environment with developers and designers in applying requirements to create accessible experiences.

  • Proven ability to successfully lead accessibility efforts, throughout all phases of development, within large-scale projects and initiatives involving multiple cross-functional teams.

  • Experience developing procedures to guide consistent accessibility consulting across an organization.

  • Experience performing accessibility testing of web and app experiences with assistive technology, including keyboards and screen readers

  • Able to work well in a large organization with many partners, with a demonstrated track record of building deep relationships and influencing peers and leaders.

  • Comfort operating with flexibility in your approach in order to deliver results in a fast paced, constantly changing and highly ambiguous work environment.

  • Track record in using a strategic approach to solve complicated problems and strong collaboration skills in order to pull partners into your work process.

  • Communicate digital accessibility needs and solutions with grace, logic and data.

  • Showcase examples of successful mentoring of peers, which demonstrates your approach to teaching in order to elevate the work of consultants on your team.

  • Have a passion for continuously improving digital experiences for people with disabilities.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.

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