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Sr Manager - Accessibility (Full-Time Remote or Hybrid)

Apply Now Location: 7000 Target Pkwy N, Brooklyn Park, Minnesota, United States, 55445; job id: R0000180780
job family: User Experience & Interface
schedule: Full time

About us:

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

Join a world-class Digital Accessibility, Product Design, Content Design and Research team responsible for the human-centered, accessible and inclusive design of our digital experiences. We envision and create inspiring, impactful and well-crafted solutions that serve our guests, team members and business. Our promise is to serve all families through our digital experiences, inclusive of Black, Indigenous, people of color, people with disabilities, non-binary, and low-income guests.

About the job:

As a Senior Manager Digital Accessibility, you’ll lead a team of Accessibility Consultants who are altogether responsible for working with developers and designers to create world-class accessible experiences for Target Guests and Target Team Members. This includes the creation of entirely new experiences, as well as improvement to existing ones. You’ll be well-positioned to make an impact as a leader of a friendly and high-performing team operating at the heart of Target’s growing digital business.

In this role, you will create strategic accessibility deliverables for your entire portfolio of several teams. You will manage the performance and development of a team of accessibility consultants whose work spans related product teams and end-to-end experiences. You’ll use your leadership skills to create a work culture that team members want to be a part of and you will provide work direction and guidance ensuring your team is continually experimenting and collaborating, through product discovery and design sprints, with both next-generation ideas and optimizations in support of Target’s business strategies and guest insights.

You’ll bring empathy and guest insights to every business problem. You’ll participate in guest research and leverage data to inform design decisions. You’ll help to define objectives and results with product, design, engineering and business partners.  You’ll push work forward with high standards and an approach that follows the voice of the guest. You’ll collaborate with a multi-disciplinary team of leaders, product designers, content designers, engineers, product managers, data analysts and researchers.

You’ll constructively challenge current thinking across the enterprise, pushing boundaries and driving change that will deliver exceptional user-centric accessible experiences. You’re a storyteller by nature, and you thrive on building relationships. You’re a proactive agent of change with a bias toward action. You’re skilled at influencing partners and working in a matrixed environment.

You’ll recruit, hire and mentor world-class accessibility talent that exceed expectations of product, developer and design business partners and leadership. You’ll prioritize accessibility resources and the work they’re involved in, placing team members on high priority initiatives that complement their skills, career ambitions and provide growth opportunities. You’ll continually coach accessibility team members on tactical accessibility skills, softs skills and growth within their careers.  

You’ll be the master of your own destiny in an environment that has strong support for work-life balance. We’ll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Senior Manager.

About you:

Technical Experience

  • Expert skills in understanding WCAG 2.1 AA and working in an agile environment with developers and designers in applying requirements to create accessible experiences.

  • Proven ability to successfully lead accessibility efforts, throughout all phases of development, within large-scale projects and initiatives involving multiple cross-functional teams.

Soft Skills

  • Able to work well in a large organization with many partners, with a demonstrated track record of building deep relationships and influencing peers and leaders.

  • Comfort level in being flexible in your approach in order to deliver results in a fast paced, constantly changing and highly ambiguous work environment.

  • Track record in using a strategic approach to solve complicated problems and strong collaboration skills in order to pull partners into your work process.

  • Communicate digital accessibility needs and solutions with grace, logic and data.

  • Have a passion for continuously improving digital experiences for people with disabilities.

Leadership Skills

  • Showcase examples of successful team leadership and mentoring, which demonstrates your approach to teaching, developing and creating inspiring personal and career growth among your accessibility peers or team members.

  • Ability to craft and communicate a vision of clear priorities for your team and have a process to effectively allocate resources to support these goals.

  • Have an approach to developing a team culture that fosters trust, collaboration and innovation, resulting in a team that others want to work on and work with.

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target’s needs.  A Hybrid work arrangement means the team memberscore role will be a blend of virtual andonsite at a Target location.A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that’s notaTarget location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times ayear.

Colorado, Connecticut or Nevada Residents Only:The salary range for Colorado, Connecticut or Nevada residents is($97,600)to($175,700).Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Findcompetitive benefitsfrom financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.

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