Sr Mgr Cmpl Monitoring&OpsApply Now Job ID: R0000066096 schedule: Full time Location: 7000 Target Pkwy N, Brooklyn Park, Minnesota, United States, 55445;
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
The Financial and Retail Services (FRS) organization is close to the action when it comes tocommunication—whetherwith guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, FRS comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.
Beyond our world-class contact centers, there are many important challenges to be met in other FRS teams like the FRS Operations and Product Team, which plays at the intersections of process and technology, and Contact Center Support Services (SCSO) which develops comprehensive service delivery strategies for our contact centers. FRS Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (RedCard, GiftCard). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the FRS Controller heads up FRS Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention & Dispute Resolution.
As a Senior Manager, Compliance Monitoring and Operations, you will lead a compliance team that manages, implements and coordinates regulatory examination processes, department-wide training programs, and a robust complaint management program. You will also manage the development and execution of testing and monitoring strategies as well as the communication of findings and remedial recommendations to partnersrelated to the RedCard. You will own projects that include creating new compliance testing and monitoring strategies and to better facilitate process improvements related to the functions that you support. This work will include managing timelines, facilitating meetings, coordinating communications of the project initiatives, and creating necessary reporting and measurements of project status and success. As part of being a successful Senior Manager, you will orchestrate collaboration between Compliance Monitoring and Operations and TD Bank, N.A. colleagues to maintain Target’s efficient and effective compliance partnership with TD Bank, N.A. We’ll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Senior Manager, Compliance Monitoring and Operations.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
• Four-year degree or equivalent experience
• 5+ years’ experience in compliance or equivalent financial product/banking experience
• Advanced ability to coach, problem solve, collaborate with partners and motivate teams
• Exceptional organizational and communication skills to efficiently balance multiple projects
• Experience in designing and implementing compliance standards and processes
• Ability to work independently on highly complex assignments
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.experience our culture