Business Systems Operations Manager, RoundelApply Now Job ID: R0000071401 schedule: Full time Location: 33 South 6th Street, Minneapolis, Minnesota, United States, 55402-3601;
Business System Operations Manager, Roundel
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
Fueling the continued success of one of the world’s most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves in connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love and our business. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies and tactics, overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies, media and ad tech companies gives us a wide range of capabilities, from award-winning creative work to exciting and performance-based marketing. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.
Roundel is Target’s entry into the media business; an advertising sell-side business built on the principles of first party (people based) data, brand safe content environments and proof that our marketing programs drive business results for our clients. We operate with the ethos of trust and transparency and that media works best when it works in everyone’s best interest. At the very root of that, Roundel is here to drive business growth for our clients, and redefine “value” in the industry by solving core industry challenges vs. copy current industry methods of operation. We are here to drive a key growth initiative for Target and to lead the industry to a better way of operating within the media marketplace.
As a Business Systems Operations Manager, you will support evolving Target’s sales operations to help meet the needs of Roundel. This position is responsible for the maintenance and improvement of the health of our sales pipeline and operations to make Target first-to-market in the advertising media space. They will assist the senior manager with enhancements that improve the end to end sales processes and CRM systems, including driving the business roadmap forward. They will be responsible for the technical and administrative system admin tasks for Roundel’s CRM system(s), such as adjustments to system configuration and new data flos. They will execute the compliance and governance practice and ensure it is maintained. They will lead all necessary training programs for all Roundel stakeholders. They will be responsible for developing critical business health dashboards and reports, used across Roundel teams and leadership business reviews. They will be a key lead for change management, developing and managing a calendar for necessary communication for Roundel.
The ideal candidate for this role will understand the technology and workflow throughout a lifecycle of a sale and will have a passion for CRM/sales operations, an eye for detail and an enthusiasm for problem solving.
- Bachelor degree required (4 years)
- 5-7 years related industry experience
- 1-3 years of experience with CRM software, Salesforce.com preferred and certification required
- Experience in CRM configuration (SF preferred) using validation rules, Workflow Rules, Flows, Process Builders, roles & profiles, security features, custom settings, custom apps and objects, formula fields, custom views, and other features of intermediate complexity
- Computer science or data analytics background preferred
- Experience working with middleware tools, integrations, and APIs
- Strong analytical skills and data acumen
- Exceptional troubleshooting skills
- Ability to solve problems creatively and effectively
- Strong verbal and written communication skills
- Genuine curiosity with how things work
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.experience our culture