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Director Product Management - Enterprise Guest Order Management

Apply Now Job ID: R0000055461 schedule: Full time Location: 33 South 6th Street, Minneapolis, Minnesota, United States, 55402-3601;
Description:

Director Product Management – Enterprise Guest Order Management

About us:

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

A role in Network Planning and Global Intelligence means creating industry leading intelligence solutions to drive best in class omnichannel guest experiences at the lowest cost to Target. You might focus on enabling the future transportation operating model, optimizing inventory management, driving topology planning or leveraging deep business insights and analytics to propel Target’s Supply Chain. As a network steward, we create forecasts, design inventory optimization strategies and leverage technology to ensure our inventory is available at the right time, in the right places and quantity to meet the needs of our guest, stores and operational goals. Super-powered first and foremost by our people, and supported by robust process and technology, we are a team of data-focused, curious minds who love to solve hard problems to enable a dynamic, fast paced Supply Chain Network.

About the Job:

The Director of Enterprise Guest Order Management (GOM) is responsible for setting the strategic direction to orchestrate the management of millions of guest orders both in store and via digital channels to bring together physical and digital channel order management in a seamless way.  The role will identify and lead the development of features and capabilities for digital order orchestration, invoicing, order event tracking/history and returns as well as in-store invoicing, order history and returns.  The position will work across the enterprise to align roadmaps and establish priorities to maximize business value.

Product Teams at Target Corporation are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable.  Product teams have one shared backlog that is inclusive of all product, technology and design work.

As a Product Director, you will set the overall strategic vision for your product space and product team, are accountable for succeeding against identified business outcomes and metrics, will set and manage the product’s budget and financials, set the short and long term product goals, and quarterly Objectives and Key Results (OKRs).

You will be accountable for building, coaching, and mentoring a strong team of product owners while also building a strong team culture of progress, transparency, and efficiency across Product teams.  You will be responsible to elevate your collective team’s performance by providing insightful, motivating, and constructive feedback to all roles on the team while also working with senior leadership and peers across pyramids to negotiate and remove execution related barriers for your teams.

You will drive product discovery with key stakeholders to validate hypotheses and concepts with customers before committing engineering time, as you lead highly complex work across multiple pyramids, with interrelated specialties.  You will leverage data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of your products and related P&L impacts, and to deliver recommendations to key stakeholders.

It will be critical that you possess an understanding of retail or similar area, relevant technologies and design principles in order to drive innovative and scalable solutions across multiple pyramids within Target. Job duties may change at any time due to business needs.

About you:

  • 4-year college degree (or equivalent experience)
  • 10+ years of retail experience or equivalent domain experience
  • Experience with technology and ability to facilitate communication between business and technology teams
  • Strong communication skills and proven ability to influence both at a strategic leadership level and cross functionally
  • Expert at working in the agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
  • Strategic mindset and bias for action with strong ability for strategic planning, defining ORKs and driving business outcomes
  • Ability to lead and influence a team while fostering relationships across multiple enterprise wide teams
  • Experience with Supply Chain or Guest Order Fulfillment preferred

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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