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Lead Process Engineer, Operational Excellence

Apply Now Job ID: TAR0005IQ Date posted: 10/29/2018 Location: 0501 - HQ MN Minneapolis Downtown, Minneapolis, Minnesota
Lead Process Engineering Analyst, will work alongside team members from the business, to understand current situation, identify drivers for improvement, analyze root causes of performance gaps, redesign end-to-end processes as part of the deployment of the lean system to a process or business area (e.g. business areas include: Merchandising, Stores, Supply Chain, and Business Support). Through their partnership, Lead Process Engineering Analysts will support an environment that reinforces continuous improvement of business processes, increases consistency, reduces guest pain points and empowers other team members to enhance the value of the service they provide to guests.
  • Leads workstreams as part of process diagnostics and design to identify impactful opportunities for operational improvements across end to end value streams 
  • Takes a hands-on approach to ensure the diagnostic, design and implementation of Lean tools within the business is performed to high standard and consistency with Target’s Operational Excellence program
  • Analytics – gather information and perform data analyses, information integrity assessment 
  • Facilitation – lead small and large groups (mid-level to senior management) 
  • Training – deliver training to all levels, as an Operational Excellence Expert 
  • Utilizes problem solving efforts on key projects to improve quality, reduce cost and eliminate waste 
  • Ability to work autonomously, leads working sessions with business stakeholders as needed that drive to conclusions, agreement and outcomes 
  • Analyzes project metrics and creates reports on process performance against project initiatives and goals to support the businesses objectives
  • Translates business needs into requirements, respecting a guest-centric perspective and end-to-end design vision 
  • Coaches process teams and on the standard lean systems, tools, techniques, mindsets and behaviors 
  • Becomes a Subject Matter Expert over the implementation of projects/initiatives in Target’s Operational Excellence practices, development of frameworks, methodology design, tool suite selection, etc.
  • May coach senior management and client teams in the use of practice methodologies and tools 
  • Works with the Director of Operational Excellence, develops and executes detailed work plans, schedules, project estimates resource plans, and status reports 
  • Provides leaders with project status updates, feedback, and appropriate reporting on key process focused objectives 
  • Flexible and adaptable to changing priorities, performs other duties as assigned or required


Reports to a VP, Process Engineering



  • Bachelor’s in Industrial Engineering or related degree 
  • 5+ years of work experience in IE (Process Improvement) field 
  • Green Belt Certified or demonstrated knowledge of Lean or Six Sigma 
  • Willing to take risks, challenge the status quo and work under ambiguous circumstances 
  • Able to use data to influence senior leaders and defend his/her perspective 
  • Ability to structure ambiguous problems, analyze complex processes, synthesize data and results, and drive toward insight and solutions 
  • Strong problem solving and analytic skills (e.g. can conduct root cause analysis, make recommendations, and track results 
  • Strong written, oral, communication and presentation skills required (including comfort with Excel and PowerPoint) 
  • Ability to build a strong network within Target; has the ability to leverage resources and relationships to get things done 
  • Empathetic; ability to inspire team members and leaders to achieve results
  • Competent in project management; has the ability to manage tight deadlines 
  • Passionate about leading process improvement and applying lean techniques in different environments to deliver greater value to the guest
  • Strong interpersonal skills (listening and communication) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders, and audiences. 
  • Strong influencing skills together with relationship building skills 
  • Desire to learn new capabilities and enable others to do the same 
  • Ability to influence others and manage difficult situations 
  • Awareness of and willingness to overcome the cultural challenges in every lean project


  • Advanced degree 
  • Demonstrated ability to coach and train all levels of leaders 
  • Work experience in an influential role (e.g., consultant) 
  • Work experience in Retail industry 
  • Familiar with challenges around driving change within an organization 
  • Good understanding of customer centricity concepts
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