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Senior Labor Engineer (Full-Time Remote or Hybrid)

Apply Now Location: 1000 Nicollet Mall, Minneapolis, Minnesota, United States, 55403-2542; job id: R0000210500
job family: Process Engineering
schedule: Full time

About Us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow and win together.

Right on pace with Target’s distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams.

A role with Process Operations means a big opportunity to leverage operational experience, process design and insights to create strategies that fuel processes like inventory replenishment, setting product, signing, pricing and backroom organization keeping stores in stock to drive guest engagement by ensuring they find what they are looking for (and more).

As a Senior Labor Engineer in Store Operations, you will:

  • Be responsible for building and maintaining the Stores labor model to ensure that Target is able to achieve various strategic outcomes. The labor model is critical to building the Stores payroll plan and scheduling store labor to deliver the right Guest experience, Target’s sales goals and Target’s strategic objectives. The labor model also allows Target to achieve expense goals by measuring and driving efficiencies in Store processes.

  • You will use the labor model to forecast future workload to prioritize, sequence and manage the capacity of Stores teams. The labor model acts as the key input into a staffing model that determines the optimal staffing level for each store for the purpose of stabilizing team member’s hours, increasing team member’s average hours and in turn increasing the productivity of the Stores team.

  • Be responsible for building and maintaining the Stores operational standards to ensure that Target is able to achieve various strategic outcomes

  • Support designing, testing and implementing optimal process solutions in stores by applying engineered standards to identify the most desirable outcome

  • Use and own engineered operational standards to forecast future workload, prioritize, sequence and manage the capacity of Stores teams

  • Function as a stakeholder on cross-functional project teams to deliver key strategic initiatives.

  • Identify areas for productivity and process improvement through analysis and modeling

  • Participate in events to test and measure process improvements from implemented changes

  • Form strong partnerships within the Labor Engineering team, Store Operations, HR and Stores Finance

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You:

  • Four year degree or equivalent experience

  • 2+ years of experience in an operational environment; retail or supply chain experience preferred

  • Strong written and verbal communication skills. Ability to convey complex analysis to a wide range of stakeholders.

  • Strong analytical, critical thinking and problem solving skills

  • Ability to manage and plan projects effectively

  • Ability to manage and adjust multiple priorities in fast-paced environment

  • Ability to identify, define and resolve ambiguous problems

  • Ability to resolve problems that are without clear precedent

  • Experience leveraging data analysis techniques and tools to inform business decisions

  • Demonstrated ability to form relationships and influence partners and peers

  • Proven ability to support and implement large scale strategies

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target’s needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location.A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year

Colorado, Connecticut or Nevada Residents Only:The salary range for Colorado, Connecticut or Nevada residents is $65,600 to $118,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Find competitive benefitsfrom financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.

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