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Sr Business Partner Store Operations - Fulfillment Experience (Full-Time Remote or Hybrid)

Apply Now Location: 1000 Nicollet Mall, Minneapolis, Minnesota, United States, 55403-2542; job id: R0000217811
job family: Store Process & Operations
schedule: Full time

About Us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America’s leader retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow and win together.

Right on pace with Target’s distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members?  Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams. 

A role with Fulfillment Operations means a big opportunity to apply your operations, supply chain and fulfillment experience to continuously evolve Same Day and Next Day fulfillment processes like Ship from Store, Order Pickup, Drive Up & Fresh Grocery Pickup in order to meet rapidly changing guest and operational needs..

As a Sr. Business Partner in Store Operations - Fulfillment Experience, you will assist the deployment of launching Drive Up to new locations, manage the pickup sampling program, create plan for execution of exterior signs, supplies, personal-protective-equipment (PPE) and hardware used in Target’s Pickup business across all stores.  You will serve as the first line of contact for Store issue escalations, operational execution, and general field support – working closely with team members, store leaders, and HQ partners.  You will capture Store feedback, data, and themes to support special project execution.  This includes creating communication for special projects in specific stores, tracking execution and troubleshooting store issues with HQ project partners.  You will support and execute cross-functional initiatives by being the voice of our field teams.  You’ll build relationships across the organization to understand guest needs, identify operational opportunities, solicit feedback, define root cause, and recommend solutions.  You will develop and maintain partnerships with both headquarters and field teams. You will be responsible for strategically influencing peers and business partners by analyzing and synthesizing data to provide meaningful insights and gaining alignment across multiple stakeholders.  You will leverage critical thinking and communication skills to work in ambiguity, adapt to a rapidly changing work environment, navigate competing priorities across multiple business leaders, and challenging the status quo. 

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business need. 

About You:

  • Four-year degree or equivalent work experience

  • 4+ years of experience in relevant omni-channel, supply chain or stores

  • Strong written and verbal communication skills

  • Strong analytical, critical thinking and problem solving skills

  • Proven ability to influence others

  • Ability to manage and adjust to multiple priorities in fast-paced environment

  • Demonstrated initiative and ability to work autonomously when appropriate

  • Proficient in Microsoft Office

  • Desired project management experience

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target’s needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year. 

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado, Connecticut or Nevada residents is $65,600 to $118,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Find competitive benefits from financial and education to well-being and beyond. 

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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