Sr Manager, Creative System Operations, RoundelApply Now Job ID: R0000087501 job family: Business Process & Operations schedule: Full time Location: 33 South 6th Street, Minneapolis, Minnesota, United States, 55402-3601;
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
Fueling the continued success of one of the world’s most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves in connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love and our business. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies and tactics, overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies, media and ad tech companies gives us a wide range of capabilities, from award-winning creative work to exciting and performance-based marketing. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.
A role within Roundel is an opportunity to be part of a strategic priority business for Target. Roundel is Target’s entry into the media business, a sell-side business built on the principles of first party (people based) data, brand safe environments and proof that our marketing programs drive business results for our clients. We operate with the ethos of trust and transparency and that media works best when it works in everyone’s best interest. At the very root of that, Roundel is here to drive business growth for our clients, and redefine “value” in the industry by solving core industry challenges vs. copy current industry methods of operation. We are here to drive a key growth initiative for Target and to lead the industry to a better way of operating.
As a Senior Manager, Creative Systems Operations, you will leverage your position as a subject matter expert in business operations to meet the needs of Roundel. This position is responsible for maintaining and improving the health of our business operations to make Target first-to-market in the advertising space. This vital role will lead the vision and strategy for order management automation through a technical solution and will need to influence partners and stakeholders in order to drive change. (An order refers to committed Vendor funded advertising campaigns via managed and/or self-serve capabilities.) Some of their responsibilities will include the development of business cases, an annual roadmap and joint business and product OKRs, partnering closely with internal stakeholder teams such as Roundel sales, Roundel client management, technology, finance and product and all global partners. They will own the business relationship with Target’s order management solution(s), driving all process enhancements with the software teams (internal or licensed) and working teams. They will develop and lead a practice for compliance and governance that is centered on improving workflow and reducing tech debt. They will develop and lead a practice for change management and communication as they will be responsible for adoption and successful usage of the order management system(s), this includes all necessary training programs. They will be responsible for communicating business health operations to senior level leadership, including strong recommendations on critical adjustments required to improve the operating model, inclusive of people, process and tool amendments.
The ideal candidate for this role will understand the technology and order management process, including familiarity with sales tools, the programmatic digital ecosystem, and operational functions (i.e. best practices, workflows). They will be persuasive to impact and improve media operations practices by partnering across Roundel and Roundel’s stakeholders to develop new and iterated processes.
This person must have a data-driven approach and an eye toward technological advancements that will make Target first-to-market in the digital media space. This person will focus on efficiencies through automation in order to ensure goals are consistently achieved. An ability to collaborate across teams and motivate and inspire change is a must.
- Bachelor degree required (4 years)
- 7+ years in related industry experience
- 4 years minimum experience in creative ad management platform such as RevJet or Celtra
- Project Management experience a plus (ISO 2000 certification, PM tools, etc.)
- Experience in Work Management SAAS platforms (Workfront preferred), used for creative workflow processes required
- Experience in platforms such as SalesForce, SAP, Operative, and Prisma a plus
- Understanding and familiarity of competitive industry creative management tools
- Highly self-motivated and well-organized
- Strong sense of urgency and demonstrates initiative
- High degree of professionalism and high sensitivity for confidentiality
- Proven ability to collaborate across teams within an organization
- Ability to solve problems creatively and effectively
- Prior experience with Agile methodologies preferred, not required
- Genuine curiosity with how things work
- Strong verbal and written communication skills with the ability to influence and drive change
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
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