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Sr Manager UX Content Design

Apply Now Job ID: R0000137661 job family: User Experience & Interface schedule: Full time Location: 33 S 6th St, Minneapolis, Minnesota, United States, 55402-3601;

About Us:

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

Our purpose is to help all families discoverthe joy of everyday life.As a Senior Manager of Content Design you’ll lead a team that brings that purpose to life across Target.com, Target’s apps and more.

About the Job:

We’re looking for a leader who can elevate and advocate for the role of content design/ux writing at Target. This person will be a seasoned writer/strategist/designer, preferably with previous management experience.Day to day, you’ll lead a team of content designers responsible for design and delivery of product flows, in-product messaging, content frameworks and strategies across Target’s apps, web and mobile websites. Your team will craft simple, human-centered experiences, leveraging expertise in user experience design, design thinking, product strategy andcontent.

In this role you will...

  • Define a vision for the future of the content design/ux writing function at Target

  • Educate and advocate for what your team needs to be successfulIdentify and gain support for content design initiatives, working closely with product, design, marketing and engineering partners

  • Develop lightweight, repeatable processes, workflows and content templates that enable the team to maximize their impact/satisfaction

  • Prioritize your team’s time and focus, placing team members on results-oriented work that complements their skills, career ambitions and growth opportunities

  • Identify risks/blockers for yourself and your team, and clear them with urgency

  • Build and maintain trusted relationships with cross-functional partners and senior leaders

  • Build the team and skills needed for long-term growth

  • Help recruit, hire and onboard highly talented people

  • Provide regular performance feedback, check-ins and reviews for people who report to you

  • Coach team members to increase their impact, develop their strengths and grow their careers

About You:

  • 7+ years of experience in digital software product work as part of a product writing, UX writing, or content strategy team

  • Demonstrated understanding of how and when to use UX methods, research and testing to inform your team’s work

  • Emotional intelligence—the ability to truly understand what each individual on your team needs to thrive and feel fulfilled

  • A portfolio of projects that showcases your (or your team’s) writing approach, final copy, and impact

  • A demonstrated ability to lead initiatives end-to-end and with cross-functional teams

  • Strong communication and presentation skills (both written and oral)

  • Dedicated to people management as a critical part of your role; able to assess and grow talent

  • Comfortable rolling up sleeves and working without formal requirements or top-down decisions

  • Bonus points: 1+ year experience managing a writing/content/design team

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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