Sr. Risk Consultant, Reputation Management

Sr. Consultant, Reputation Management

Classification: Exempt

Date: December 2020

About Us

To match the signature style and passion of Target’s distinctive and beloved retail brand, Target Legal Affairs is a dynamic and deeply knowledgeable team of legal pros, each with valuable expertise from several disciplines. Whether specializing in government affairs, policy, risk management, regulatory compliance, ethics, or employee and labor relations, this team advocates for Target and its business plans in communities across the nation and works across the entire company to provide internal clients with cohesive guidance. We are committed to being internal experts to both internal and external entities on key issues that affect Target’s ability to productively do business. We focus on defining, investigating, anticipating and ultimately mitigating risk in all its forms. We apply our grasp of brand law by overseeing, maintaining and ensuring correct, consistent and authorized use of Target’s signature Bullseye logo, assets and other trademarked material. We help protect Target and its subsidiaries by applying our comprehensive understanding and interpretation of the laws that govern our stores, distribution centers and corporate locations. Here, you’ll enjoy working autonomously with a healthy work-life balance. Your passion for learning the business and building relationships with the senior leaders and key business partners that you support will be key to tackling the ever-changing legal challenges we face in a dynamic and fast-paced retail landscape. From brand and patent law to contract development and negotiations, you’ll be challenged and gratified by a role with Target Legal Affairs.

A role in Reputation Management means you will help facilitate how the company prepares for, responds to, and monitors reputation risk. As Sr. Consultant, Reputation Management, you will wear many hats and be an integral player in supporting the Reputation & Risk (R&R) program, which is the company’s central structure for preparing for potential reputation risks and responding to materialized risk events. Some of the specific things you may be responsible for include:

• Drafting and maintaining R&R program materials, including best practices and templates

• Managing and innovating the tools and technology systems used to support the R&R program and Reputation Management activities (i.e., Salesforce, Smartsheet, SharePoint)

• Helping evolve and execute reputation measurement and reporting practices

• Supporting reputation issues management by conducting both real-time and ongoing research, monitoring and analysis

• Supporting our reputation stakeholder engagement function by aiding in stakeholder identification, assessment, monitoring and reporting

• Leading corporate governance research and monitoring work

• Assisting with R&R communication content development and distribution

• Engaging partners from across the enterprise as we work together to support key business initiatives, and provide valuable insights and analysis

Job duties may change at any time due to business needs.

About You

• B.A/B.S degree

• Minimum 3-5 years of directly related experience in issues management, reputation management, risk insights and analysis, communications, public policy

• Excellent written, oral and facilitation communication skills; ability to distill complex topics into clear and concise analysis

• Expertise and interest in collecting, mining, and visualizing both quantitative and qualitative data

• Ability to work in team situations and to contribute to cross-functional activities

• Experience conducting research using a variety of open source or subscription intelligence tools

• Highly organized and efficient, able to work in a fast-paced, highly sensitive area and manage multiple tasks at the same time; strong sense of urgency and priority

• Bias for action and strong ability to execute with minimal oversight: coordinate, prioritize, put forth recommendations, establish goals, ensure timelines are met and resources are being used wisely

• Ability to innovate and engage in continuous improvement of our program and processes

• Demonstrated curiosity, creative problem solving and leadership skills

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.