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Senior Systems Technical Trainer - Oconomowoc, WI

Apply Now Location: 1100 E Valley Rd, Oconomowoc, Wisconsin, United States, 53066-4821; job id: R0000199621
job family: Building Operations Engineering
schedule: Full time

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.  

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.  

A role in Supply Chain means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential functions within Logistics. Whether it’s through focusing on regional or upstream distribution centers or import warehouses, you’ll have a chance to positively impact thousands of fellow team members and Target guests worldwide.

As a Senior Systems Technical Trainer, you will prepare and teach classes of technical skills that are required to maintain material handling equipment in a supply chain facility. A Senior Systems Technical Trainer’s key responsibilities include assessing maintenance technician training needs, creating technical training materials, and teaching classes in person or to remote learners using virtual training tools.  You will serve as a highly experienced subject matter expert who understands material flow optimization, system controls logic, and facilitates and trains effective troubleshooting techniques.  You will teach maintenance technicians about preventive and predictive maintenance processes, how to troubleshoot equipment breakdowns, and quickly restore equipment to service, while following applicable safety standards.  

You will conduct technical interviews of internal and external technician candidates, evaluate technical skills and abilities, and train and coach internal technicians to advance their technical skills and acumen.

You will proactively monitor and evaluate trainees’ progress within our maintenance technician curriculum and certification progression.  The Technical Trainer will follow a curriculum that teaches fundamental theory or equipment-specific material for all electrical, mechanical and control systems of Material Handling Equipment (MHE) on site, including state-of-the-art conveyor and sortation systems, robotics, and Automated Storage and Retrieval Systems (AS/RS).   

An ideal candidate should be a self-starter who can multitask and work well in a fast-paced and constantly evolving environment. Candidates should possess the ability to inspect, maintain, troubleshoot, repair, train, and coach across various resources and scenarios. You must maintain thorough knowledge, train appropriate safety procedures, use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.), and ensure a safe work environment by eliminating potential equipment safety hazards.  A Technical Trainer needs to have excellent presentation and communication skills, with the ability to adapt to different learning styles and varying skill levels.

Core responsibilities of this job are described within this job description.  Job duties may change at any time due to business needs.

About you:

  • Two-year degree in engineering or equivalent degree
  • Ability to work a full time schedule of day or night shifts and be flexible based on classes and business needs
  • Experience using and troubleshooting industrial electrical systems, including 480V 3-phase, 110 VAC, and 24VDC systems
  • Strong organization and problem-solving skills, with a drive for results
  • The ability to prioritize multiple tasks and work with different teams
  • Experience in teaching technical courses between 5-15 students in person and/or remote
  • Ability to work with Microsoft Products and conduct presentations
  • Occasional travel to attend training, conduct benchmarking, or assist other buildings
  • Preferred Qualifications: Expert-level knowledge and experience with automated conveyor systems and controls, work order management, Industrial Control systems, Programmable Logic Control (PLC) programs, preventive/predictive maintenance procedures, Industrial Electrical systems, Electronics, National Electrical Code (NEC), and Lock out/Tag out and electrical safety best practices

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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