Description: Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including planning merchandising, pricing workload, transitions, revisions, sales plans, events and promotions.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
Lead a team of consultants who are knowledgeable and passionate about Apparel and Accessories, Beauty, and Electronics by staying current on brands, trends and promotions in each department.
Ensure your team is ready to engage with all guests by modeling active selling techniques, and practicing active selling scenarios to help them grow confidence in their active selling capabilities.
Qualifications: Encourage team to use tools available in their department (i.e. the fitting room, displays, testers) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.
Encourage guests to shop with confidence in specialty departments by creating inspiring visual moments, and by ensuring product is organized, signed correctly, and merchandised to support seasonal trends. Lead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.
Evaluate and recommend candidates for open positions and develop a guest-centric team.
Lead team onboarding, learning, and help close knowledge and skill gaps through training and experiences.
Establish clear goals and expectations and hold team members accountable to expectations.