Service & Engagement Leader
One of the world’s leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations are a warm, welcoming and ever-evolving space where guests are inspired to get what they need to enjoy life—for less. This unmatched shopping experience is cultivated by our Service & Engagement Leaders who train, guide and support their teams.
Do you want a guest-centric career where you’re always on the go, the time flies and your hard work makes a direct and meaningful impact? Do you lead by finding and fostering the very best in others? Do you want to develop a diverse team, promote a positive store environment and create business owners to drive results, achieve business goals and win the day, every day?
In this key role, you’ll be the Leader on Duty multiple times a week. You will be responsible for all sales activities and store operations—like a store manager in a small business, except you’re helping run a multimillion dollar retail location. You’ll spend most of your time interacting with guests and team members throughout the store, ensuring that the business is running optimally. Hourly team members and several leaders within multiple departments will rely on you for everyday operations like sales and payroll, and ongoing efforts like team member development and performance management.
Plus, the Service & Engagement Leader leads the front-end team, including cashiers and Guest Service members, to deliver an amazing guest experience through their welcoming attitude and exceptional knowledge of ad sales and promotions. You’ll be an on-the-spot problem-solver in our Guest Service areas. Team members will look to you for information about Target processes and programs. You’ll also be a brand integrity ambassador, ensuring that our brand standards are met and maintained throughout the store.
As a Service & Engagement Leader, you’ll enjoy competitive pay and a store discount. You’ll work a rotating full-time schedule, including days, nights and rotating weekends.
* 4 year degree or equivalent experience
* Leadership skills and team-oriented thinking
* Strong problem solving, decision making and financial analysis skills
* Ability to communicate clearly and effectively in all situations
* Strong organizational skills with the ability to multi-task