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Training Operations Manager - Returns Center - Upper Marlboro, MD

Apply Now Location: 16070 Leeland Rd, Upper Marlboro, Maryland, United States, 20774-8528; job id: R0000328748
job family: Distribution Center Management
schedule: Full time
The pay range is $69,000.00 - $124,200.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

A role in Supply Chain Facilities means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential functions within Logistics. Whether it’s through focusing on regional or upstream distribution centers, fulfillment centers, or import warehouses, you’ll have a chance to positively impact thousands of fellow team members and Target guests worldwide. There’s so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.

A role as a Training Operations Managerprovides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a “safety first” culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader who will develop and implement training content for your building.  You will also communicate and oversee the execution of training at all levels by building,maintaining strategic partnerships with the entire building and various headquarters partners. You will be strategic in your approach in everything you do, creating strategies to balance short and long term business plans. You will foster the development and growth of the team members and leaders in your building.  You will work closely with the Headquarters’ Learning & Development team and the Human Resources Process teams to ensure standard training programs are properly designed and consistently implemented.  You will select, evaluate, and develop the Team Member Trainers and Operational Manager Trainers, and ensure that building staffing and training timelines are communicated and met.  You will appropriately addresses any inaccuracies, concerns, or constraints to all parties in a timely manner. You will also analyze and understand data to measure the training program performance within the building.  Job duties may change at any time due to business needs.  

About you:

  • Four year degree or equivalent experience, preferably in human resources 

  • Demonstrated leadership ability, with ability to engage and motivate others 

  • Excellent interpersonal, organization and communication skills with all levels of the organization 

  • Comfortable with ambiguity 

  • Good reasoning, conflict-management, and analytical and problem-solving skills 

  • Able to access all areas of the Distribution Center, including the ability to traverse conveyor crossovers and reach mezzanine platforms 

  • Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center.  

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.

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  • Distribution Center Leadership, Upper Marlboro, Maryland, United StatesRemove
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What’s it like to work here? We’re asked that a lot. Target respects and values the individuality of all team members and guests—and we have lots of fun in all that we do.

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